What is the return policy for the Sony WH-CH720N Wireless Noise Cancelling Headphone; Black - Open Box?

Beach AI offers a 30-day return window from the date of delivery with no restocking fee. See beachai.com/policies/refund-policy for eligibility details.

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Sony WH-CH720N Wireless Noise Cancelling Headphone; Black - Open Box | Beach AI

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Over-ear, closed-backForm Factor

Active (Dual Noise Sensor, V1 processor)ANC

Up to 35 hrs (NC on)Battery

Bluetooth multipoint + 3.5mm wiredConnectivity

Sony WH-CH720N Wireless Noise Cancelling Headphone; Black - Open Box

Sony WH-CH720N Wireless Noise Cancelling Headphone; Black - Open Box — view 2

Over-ear, closed-backfit

Active (Dual Noise Sensor, V1 processor)anc

Up to 35 hrs (NC on)battery

Bluetooth multipoint + 3.5mm wiredwireless

$68.39

List Price: $134.99 iList price reflects the manufacturer’s suggested retail price (MSRP). Actual savings may vary. See terms.

DecoDash

Free shipping — typically arrives in 3–5 business days or we'll give you $10 back — automatically.

Order today and we expect your item to arrive within 3–5 business days. Delivery times are estimates and may vary by location. See terms.

Noise Cancelling Headphones

Open Box

Sony WH-CH720N Wireless Noise Cancelling Headphones, Black

Name: Sony WH-CH720N Wireless Noise Cancelling Headphone; Black - Open Box
Brand: Sony
SKU: SNWHCH720NBOB
Price: 75.99 USD
Availability: InStock
Rating: 4.6 (4527 reviews)

SKU: SNWHCH720NBOB

$68.39 $134.99 Save 49% vs. list price vs. MSRPiCompare-at price reflects MSRP. Actual savings may vary. See terms.

Product Information

Form Factor

Over-ear, closed-back

Active (Dual Noise Sensor, V1 processor)·Up to 35 hrs (NC on)·Bluetooth multipoint + 3.5mm wired

Form FactorOver-ear, closed-back

ANCActive (Dual Noise Sensor, V1 processor)

BatteryUp to 35 hrs (NC on)

ConnectivityBluetooth multipoint + 3.5mm wired

Full specifications

What shoppers are saying

Read all reviews →

Sony · WH-CH720N

Silence that weighs almost nothing

192 grams light. 35-hour battery. V1 processor noise canceling.

At a glance

35^hrs

Battery (NC on)

192^g

Featherweight build

3^min

Charge for 60 min play

30^mm

Dynamic drivers

Multipoint devices

Quiet

01 / 03 · Quiet

Your music, minus the world

Two microphones per earcup feed Dual Noise Sensor technology and Sony's Integrated Processor V1 to shut out ambient noise, while a wind noise reduction structure keeps gusts from spoiling the mix. When you need awareness back, Ambient Sound mode adjusts across 20 levels in the Headphones Connect app.

Dual Noise SensorV1 processor20-level ambient mode

Endurance

02 / 03 · Endurance

Days of listening per charge

Up to 35 hours of playback with noise canceling on stretches to 50 hours with it off, and a 3-minute quick charge buys another hour when you're rushing out the door. At 192 grams with soft oval earpads, Sony's lightest noise-canceling headband stays comfortable as long as the battery does.

35-50 hr battery3-min quick charge192g light

Open Box Value

03 / 03 · Open Box Value

Full Sony sound, smaller price

This open-box unit delivers the same DSEE audio upscaling, well-balanced V1 sound tuning, multipoint Bluetooth, and beamforming call clarity as a factory-sealed pair - at clearance pricing. A detachable 3.5mm cable and USB cable are included, and EQ Custom in the app tunes the sound to taste.

DSEE upscalingMultipoint BluetoothWired option included

All specs

Full specifications

Key specs

Form factorOver-ear, closed-back

Noise cancelingActive (Dual Noise Sensor, V1 processor)

Battery lifeUp to 35 hrs (NC on)

ConnectivityBluetooth multipoint + 3.5mm wired

In the box

Connection cable (3.5mm, detachable)
USB cable
Documentation

Sony proves premium quiet doesn't need a premium price tag.

Beach Camera · Authorized dealer since 1983 · Edison, NJ

Get to know us

Our promise

30-day
returns.

Not satisfied? Most items may be returned within 30 days of delivery. No restocking fee. See our return policy for full details.

Estimated return window

April 23, 2026

Performance specs

Built to
perform.

Over-ear, closed-back

Form Factor

Active (Dual Noise Sensor, V1 processor)

ANC

Up to 35 hrs (NC on)

Battery

Bluetooth multipoint + 3.5mm wired

Connectivity

Why you'll love it

Highlights
that matter.

Active (Dual Noise Sensor, V1 processor) active noise cancellation — silence the world

Up to 35 hrs (NC on) battery — multi-day listening on one charge

Bluetooth multipoint + 3.5mm wired — pairs with anything you own

Package contents

What's
in the box

Sony WH-CH720N Wireless Noise Cancelling Headphones, Black

Connection cable (3.5mm, detachable)

USB cable

Documentation

We're here for you

Have a
question?

Our US-based team typically responds within 2 hours.

Live chat

Typically responds in minutes

Online

Email support

support@beachai.com

Beach AI — a Beach Camera brand

Beach
Camera.

40 years of trust
behind every order.

Authorized dealer for many major brands. Millions of orders shipped. US-based support since 1983. Shipping times vary by location and availability.

Est. 1983 ★★★★★

Frequently asked questions

What does Open Box condition mean?

Open Box items have been opened or returned but are fully functional. You get the same Sony WH-CH720N performance at a noticeably lower price than new.

How long does the battery last?

Up to 35 hours with noise canceling on and up to 50 hours with it off. A 3-minute quick charge adds up to 60 minutes of playback.

Can I connect to two devices at once?

Yes. Multipoint connection pairs with two Bluetooth devices simultaneously and automatically switches to whichever one is ringing.

Can I use them wired?

Yes, a detachable 3.5mm connection cable is included for passive wired listening.

How good is the noise canceling?

Dual Noise Sensor technology uses two microphones in each earcup with Sony's Integrated Processor V1 to block outside noise, plus a wind noise reduction structure for outdoor use.

Can I still hear my surroundings when needed?

Yes. Ambient Sound mode is adjustable in 20 levels via the Sony Headphones Connect app, and Focus on Voice lets you chat without removing the headphones.

Are they comfortable for long sessions?

At just 192g they are Sony's lightest wireless noise-canceling headband design, with soft oval synthetic leather earpads built for extended wear.

How are calls handled?

Precise Voice Pickup technology uses beamforming microphones for clear hands-free calls, and you can trigger your voice assistant from the earcup controls.

Does this product include free shipping?

Free standard shipping is included to the contiguous United States. Excludes Hawaii, Alaska, and Puerto Rico. See full shipping policy.

What is the return policy?

Beach AI offers a 30-day return window from the date of delivery with no restocking fee. See return policy for full eligibility details.

What warranty comes with this product?

A 1-year limited warranty is included at no additional cost. Covers manufacturing defects, subject to warranty terms in the included documentation.

Is financing available?

Shop Pay Installments offers 0% APR for 12 months on eligible purchases, subject to credit approval. See Shop Pay terms.

Is Beach AI an authorized dealer?

Yes. Beach AI is a brand of Beach Camera Inc., an authorized dealer for major consumer electronics brands since 1983. All products are sold and shipped by Beach AI with US-based support.

Sony WH-CH720N Wireless Noi... $68.39

Terms, Disclaimers & Legal Information

Pricing & Availability

Prices and availability are subject to change without notice. Compare-at prices reflect MSRP or a former selling price and may not represent the prevailing market price. Actual savings may vary. Beach AI reserves the right to correct pricing errors at any time, including after an order is placed.

Shipping & Delivery

Estimated delivery dates are not guaranteed except as expressly stated in the DecoDash delivery guarantee, which is subject to its own terms. Standard shipping applies to the contiguous US only — excludes Hawaii, Alaska, Puerto Rico, and APO/FPO addresses. Delivery times may vary due to carrier delays, weather, or other factors outside our control. Risk of loss passes to the customer upon carrier pickup.

Returns & Refunds

All returns are subject to our Return Policy. Return eligibility and timeframes may vary by product. Beach AI reserves the right to refuse returns that do not meet stated conditions. Original shipping charges are non-refundable unless the return is due to our error.

Limited Warranty

Products are covered by a limited warranty only. Coverage excludes damage from misuse, accident, unauthorized modification, or normal wear and tear. Beach AI disclaims all implied warranties to the maximum extent permitted by law. Warranty terms vary by product — see included documentation for details.

Product Information

Specifications, images, and descriptions are for informational purposes only and subject to change without notice. Product images are illustrative — actual color, appearance, and specifications may vary. Customer is responsible for verifying compatibility prior to purchase.

Authorized Dealer

Beach AI, a brand of Beach Camera Inc., is an authorized dealer for many major brands. Authorized status may vary by brand and product. All third-party brand names and trademarks are property of their respective owners and are used for identification purposes only.

Limitation of Liability

To the fullest extent permitted by law, Beach AI and Beach Camera Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of any product. Our total liability shall not exceed the purchase price of the product giving rise to the claim. Some states do not allow limitation of liability for consequential damages, so this limitation may not apply to you.

Dispute Resolution — Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to your purchase or any product must be resolved as follows: (1) You agree to first contact Beach AI at support@beachai.com to attempt informal resolution within 30 days of the dispute arising. (2) If informal resolution fails, the dispute must be submitted to non-binding mediation in the State of New Jersey before any legal proceeding may be initiated. (3) If mediation does not resolve the dispute within 60 days, the dispute shall be finally and exclusively resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in the State of New Jersey. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. YOU AND BEACH AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All disputes are governed by the laws of the State of New Jersey, without regard to conflict of law provisions.